Jigsaw Customer Support - Not Here Plz!

[GonzaloJigsaw]

Hi all,

I'm Gonzalo, the Customer Support Manager at Jigsaw.

If you experience any issues with the software, please contact Support. Unfortunately, we will not be able to provide support on this forum as it is not possible to do a proper follow-up.

We appreciate your understanding and wish you good luck with your trading.

Best regards,
Gonzalo

 

[dbd184]

Tôi là một thương nhân mới. Tôi đang cố gắng học phương pháp dòng lệnh để trở thành daytradr. Tôi mới sử dụng Jigsaw, Bạn có thể giúp tôi chọn dữ liệu thời gian thực nào không.?

 

[GonzaloJigsaw]

Please contact support via the chat window on our homepage: www.jigsawtrading.com

 

[Quadriviant]

Hello Gonzalo,
I have installed new version (4.0.2.1) but many problems appears.
When I launch software I can't move any windows, all templates are frozen, only Rithmic connection works.

I can't understand problem, any suggestion?

What could it depend on?

Otherwise I will have to go back to the previous version.

Thanks!

Alex

 

[Quadriviant]

V4.0.2.0 works perfectly.​

 

[GonzaloJigsaw]

Please contact Support. As I said in the first message of this post, we don't provide Support on the Forum. Thank you. https://daytradr.jigsawtrading.com/support.html